Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with how we've ranked a site? This page covers the best ways to reach us and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a real person will read it — we don't rely on automated replies to close out enquiries. Try to include a bit of context (which page you're asking about, which operator, what you noticed) so we can route it correctly and reply faster.
We aim to respond within a couple of working days, though busier periods can push that out slightly. If you haven't heard back and it's urgent, feel free to follow up.
What We Can Help With
- Review and ranking questions — Want to know why a site like BetPanda or CoinPoker Casino sits where it does, or how our editorial ratings are put together? Ask us directly.
- Corrections — Crypto casino terms, bonus offers, wagering requirements and licensing details change. If you spot something on the site that looks outdated or incorrect, tell us and we'll look into it.
- Content suggestions — If there's a topic around Bitcoin casino bonuses, coin support, payout speed or no-KYC play that you'd like covered in more depth, we're open to hearing it.
- Partnership or media enquiries — If you represent a business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible gambling concerns — If gambling has become a problem for you or someone close to you, please say so in your message. We'll always point you towards the National Problem Gambling Helpline on 1-800-GAMBLER, and you can reach out any time, not just through this form.
What We Can't Do
We're an independent review and comparison resource, not a casino operator, payment processor or regulator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity for a specific casino, or offer legal or tax advice. Any commission we earn from the offers listed on this site comes from the operators, and it doesn't buy a better position — it just funds the research. If you have an account issue with a specific site, its own support team is the right first stop; for tax questions on gambling winnings or crypto gains, a qualified tax professional is the appropriate contact, not us.
A Few Things That Help Your Message Land Faster
- Name the specific casino or bonus you're asking about, rather than a general enquiry.
- Mention the page you were reading, if relevant — for example, if it relates to our Best Non GamStop Casinos 2026 coverage.
- Let us know if you're flagging something urgent, like a factual error, so we can prioritize it.
- If you're under the applicable legal age for gambling in your state, please don't contact us with account or bonus queries — this site and the operators we cover are for adults only.
Our Commitment to Accuracy
Crypto casino licensing, coin support, bonus terms and payout speeds shift often, and offshore operators aren't always quick to update their own terms pages. We rely on reader feedback as one of the ways we keep our coverage current. If something we've published affected your experience — good or bad — we genuinely want to know about it, and every message helps us keep the site useful for the next person searching for the same answers.
Thanks for taking the time to read this far. We look forward to hearing from you.